CHANEL watch services

Your watch is a precious object. Designed by the Watch Creation Studio, situated at Place Vendôme and assembled in the CHANEL Manufacture located in La Chaux-de-Fonds, Switzerland, each watch receives the utmost care throughout all the stages of its manufacturing.

To preserve the longevity of your piece, CHANEL Sales Advisors are on hand each day to assist you with care and services.

Care and repair services

CHANEL or CHANEL-authorised expert watchmakers provide an estimate for the maintenance services and repairs needed to preserve your timepiece.

After each operation, your watch is completely cleaned and meticulously inspected to ensure that the service performed meets our quality standards.

Battery replacement

A personalised service comprising battery replacement, cleaning and meticulous checking of your timepiece.

Maintenance

A service to guarantee the smooth running of your timepiece.

Complete revision

An in-depth service to guarantee the smooth running of your watch’s movement and preserve the longevity of your timepiece.

Polishing

A maintenance operation for restoring your timepiece’s sparkle.

Bracelet maintenance

A maintenance and adjustment service for your watch bracelet.

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Express in-store services

CHANEL or CHANEL-authorised expert watchmakers can carry out certain express services at a selection of CHANEL boutiques (demagnetisation of the watch, checking the water resistance of the watch, etc.).

Bracelet resizing

Adjusting the size of your creation.

Time setting

Setting of the time on your watch by CHANEL watch advisors.

Demagnetisation of the watch

Neutralising the harmful influence of magnetic fields on the running of your watch if it loses its precision.

Verification of water resistance

Protecting the watch from dust and water to guarantee optimal safety for your timepiece.

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Chanel & moi

The CHANEL & moi programme will help you take care of your watch and preserve its beauty over time.

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Services covered by the warranty

Find a boutique

Drop off your watch at a CHANEL boutique or CHANEL-authorised dealer for maintenance.

The most frequently consulted services

For more information, consult our FAQ.